This is a well-established, privately owned services organisation with around 200 team members, made up of a mix of direct employees and contractors. The business operates across multiple locations in NSW, with a strong leadership presence in Sydney.
The organisation has enjoyed a stable and successful 2025 and is entering its next phase with confidence and momentum. Culture is a genuine priority. The environment is high-energy, people-focused and relationship-driven, with a strong emphasis on retention, engagement and team stability.
While the business is commercially astute and performance-led, it values collaboration, wellbeing and doing things properly.
About the role
This is a senior HR Manager role, reporting directly to the Chief Operating Officer and sitting on the executive leadership team.
It’s a hands-on, visible role that blends operational HR with strategic input. You’ll be the go-to person for leaders, supporting them across the full employee lifecycle while ensuring compliance, consistency and strong people practices across a geographically dispersed workforce.
Key responsibilities include:
- Acting as a trusted HR partner to leaders across multiple sites
- Managing employee matters, including performance management, ER and compliance
- Owning award interpretation and broader HR compliance
- Developing and embedding practical HR policies and frameworks
- Overseeing WHS
- Supporting culture, engagement and wellbeing initiatives
- Working closely with the internal recruitment function on workforce planning and hiring
- Bringing structure and clarity to people processes while remaining pragmatic and approachable
About you
You are a capable, grounded HR generalist who is comfortable rolling up your sleeves and working with a wide range of personalities.
You will bring:
- Solid experience in a generalist HR role, ideally in a fast-paced, sales-led or multi-site environment
- Strong knowledge of the Australian HR framework and awards
- Experience advising leaders on performance, ER matters and policy interpretation
- The maturity to challenge when needed, while remaining practical and solutions-focused
- A collaborative, approachable style — you’re not precious about tasks and are happy to pitch in
- HR qualifications and full Australian working rights
For more information, please contact Lorainne Winterstein on 02 8256 2512 or Lwinterstein@thenextstep.com.au quoting reference number 3998689 or simply apply now.