People & Culture Manager - East

Work Type:

Location:

Brisbane - QLD 

  • Global Facilities Services Business
  • Brisbane CBD + WFH Flexibility (quarterly onsite travel required)
  • Join a values-centric People & Culture team
About Them

Our client is a leading global Facilities Services business who provide accommodation, catering, and support services for people working in remote locations in industries like mining, oil & gas, and infrastructure projects to ensure workers have a safe, comfortable place to live and rest while on rotation.
 
About the Role

Reporting to a highly supportive GM of People & Culture, this People & Culture Manager opportunity will be responsible for leading the local People & Culture team to deliver against strategic and operational goals to workforce of approximately 1000 employees. Responsibilities include but not limited to:
  • Partnering with leaders across the business to embed effective HR solutions and ensure alignment with organisational objectives.
  • Taking ownership of ER/IR case management including investigations, grievances, and performance management.
  • Providing expert guidance on the interpretation of industrial instruments and employment legislation.
  • Supporting with EA negotiations.
  • Champion cultural alignment, employee engagement, and leadership capability uplift across all levels.
About You
  • 8+ years' HR generalist experience within blue-collar, industrial, or complex environments, including at least 2 years leading a team.
  • Strong employee relations and industrial relations skills with the ability to resolve issues constructively and represent at FWC. EA negotiation experience is required.
  • Confidence in coaching, supporting, and influencing leaders across all levels of the organisation.
  • Strong commercial acumen with a continuous improvement mindset.
  • A genuinely collaborative and supportive leadership style - you lead by listening, encouraging, and bringing people along the journey with you.
About Culture & Benefits

Located in the heart of Brisbane CBD + WFH flexibility. Quarterly travel required to their regional sites to engage with teams face-to-face is an important part of this role. 

About Applying
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For specific questions about this role, please contact Melissa Forwood at mforwood@thenextstep.com.au

Reference Number:

3996037

Date Published:

09-Jan-2026

Contact Name:

Contact Email:


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The Next Step embraces individuality and differences in gender, age, ethnicity, race, cultural background, disability, faith and sexual orientation. We strive to provide a recruitment experience that’s fair, inclusive and accessible. We encourage all suitable applicants to apply for roles. Please speak to our consultants about any accessibility needs to be considered during the recruitment process.