With a strong focus on innovation, collaboration and inclusion, this organisation is known for empowering its people to challenge thinking, solve complex problems and make a meaningful impact across the communities it serves. With a focus on continuous improvement they are seeking to appoint an experienced People Operations and Workday specialist to join their team.
About the Role
Reporting into the Director, People Enablement, Technology & Governance, you will lead key HR operational, governance and technology initiatives, while providing direction to the People Services, People Technology & HRIS teams. You will play a pivotal role in strengthening governance frameworks, driving process improvements and ensuring HR systems and data are operating effectively.
Key areas of focus include:
- HR Operations and Shared Services leadership
- People governance, risk and compliance
- Legislative and policy review and updates
- Workday administration, optimisation and backlog management
- Process analysis, governance and remediation
- Data quality and hygiene improvements
- Audit findings remediation and compliance activities
- Continuous improvement across People processes and systems
About Success
Success in this role will be measured by your ability to:
- Provide strong leadership and direction to the Shared Services teams
- Reduce and effectively manage the current Workday support backlog
- Improve data integrity, governance and compliance outcomes
- Deliver timely audit remediation activities
- Strengthen HR policies, controls and process frameworks
- Partner effectively with People, Technology, Risk, Audit and business stakeholders
- Ensure the People function is well-positioned for a seamless transition to the permanent leader
You are an experienced HR leader who thrives in complex environments and can quickly establish credibility with senior stakeholders.
To be successful, you will bring:
- Extensive experience in HR Operations, People Governance and/or HR Shared Services leadership
- Strong 'Workday' systems knowledge and HRIS experience
- Proven capability reviewing, redesigning and improving HR processes
- Experience leading teams through operational challenges and change
- Strong governance, risk and compliance expertise
- Exceptional stakeholder management and influencing skills
- The confidence to operate as a trusted advisor to senior leaders
- Experience gained in a Professional Services environment and exposure to Workday AI/Copilot capabilities and emerging HR technologies, will be highly regarded.
This is a unique opportunity to step into a high-impact leadership role and make an immediate difference during a critical period of transition. You'll enjoy meaningful, project-based work, a collaborative and inclusive culture, and the flexibility of a hybrid working model.
- High-value, impactful work with immediate visibility
- Hybrid working arrangement (office attendance Tuesdays and Thursdays)
- Flexibility to work 0.8 FTE (4 days per week)
- Supportive, collaborative and purpose-driven culture
Click "Apply for this job" below to apply for this role.
For specific questions about this role, please contact Lisa Hammond at lhammond@thenextstep.com.au or Erin Hogan at ehogan@thenextstep.com.au


